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Can you adapt your designs to suit my needs? Certainly. As all designs are custom made you may contact me if you have special requirements or require a totally bespoke piece. Am I able to choose different colours? Will this cost extra? In a nutshell.....No........You may choose as many colours as you need to co-ordinate with your bridal theme. Free pearl and crystal samples are available. Click to view Can you make jewellery for the whole bridal party so we all compliment one another? Jewellery can be made and adapted to suit your needs. Past commissions have included small bridesmaids, Mother of the bride and even Grandmothers. Please contact me with your requirements When should I order and how long will my order take?Items are handcrafted to order and we do not mass produce. Therefore a waiting list is in operation. Please click here to view current completion times Our aim is to complete orders within a 7 - 28 day timescale. Order in plenty of time for your wedding to avoid disappointment. It isn't unknown for me to cancel orders because the bride has left it too late. It is wise to start thinking about your jewellery and headwear around 4 months before your wedding......not 4 weeks!!!! My Wedding is less than 4 weeks away. Can I still order? Possibly. Please contact me prior to ordering with your requirements and we can discuss your needs in greater detail. Please do not order and then ask if your timescale can be met. Do you ship internationally?Yes. Customers from outside of the UK are very welcome to place an order What are your Terms and Conditions?Please click for Terms and Conditions All clients must read, understand and agree to the terms and conditions prior to ordering.
What is your returns policy?Caradan Designs returns policy can be found on the 'Terms and Conditions' page How do I care for my tiara and jewellery?A guide to the materials I use and how to care for them can be found here How will my order be packaged?Your headwear and jewellery will be carefully wrapped in white acid free tissue paper and placed in one of our beautiful boxes or tote bags. More information can be found here. What is the difference between, crystal, crystal ab and crystal moonlight?Swarovski offer a gorgeous range of clear crystals to co-ordinate with your gown.
Do you have a shop I can visit?Unfortunately I do not own premises to accommodate clients. Caradan Designs is an Internet Mail Order business only. |
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