| Frequently Asked Questions | ||||
| Is it safe to place my order online? | ||||
| Can I customise my tiara and jewellery? | ||||
| How many crystal and pearl colours may I choose and will this cost extra? | ||||
| What is the difference between, crystal, crystal AB and crystal moonlight? | ||||
| How do I care for my jewellery? | ||||
| What are your terms and conditions of sale? | ||||
| What is your returns policy? | ||||
| Is it safe to place my order online? | ||||
|
I totally understand your concerns about buying over the internet and would like to assure you that all transactions are handled directly through PayPal. PayPal is the most preferred way to pay online in the UK because it's safer and faster. PayPal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop. You speed through checkout in just a few clicks, PayPal takes the payment from your card or bank directly, and your payment details are never shared on the internet. |
||||
| Back to top | ||||
| Can I customise my tiara and jewellery? | ||||
| Yes you can. Most of my bridal collections can be custom made in the colours and finish of your choosing. To customise please select the colours you require from the drop down boxes when you place your order. If you require more colours than the shopping cart shows please get in touch. For more information on my custom made service please click here. | ||||
| Back to top | ||||
| How many crystal and pearl colours may I choose and will this cost extra? | ||||
| You may choose as many crystal and pearl colours as you wish and the price will remain unaffected. The only time prices will change is when we have to order a special colour that is not listed in the colour charts. As there is only room on the product pages for a limited choice of colours please email your order through and an order confirmation will be with you within 24 hours. | ||||
| Back to top | ||||
| What is the difference between, crystal, crystal AB and crystal moonlight? | ||||
|
Crystal is totally clear and is the most popular. Crystal AB has a crystal effect coating that shimmers all the colours of the rainbow. This colour can appear yellow against dark hair and skin tones. Crystal moonlight although very similar to crystal AB has a more subtle effect and less yellow. Not all shapes and sizes of Swarovski crystal are available in this colour. |
||||
| Back to top | ||||
| How do I care for my jewellery? | ||||
| With tender loving care, your jewellery will provide precious memories for years to come. A guide to how to care for your bridal jewellery can be found here. | ||||
| Back to top | ||||
| What are your terms and conditions of sale? | ||||
|
Please click for Terms & Conditions. All clients must read, understand and agree to the terms and conditions prior to ordering |
||||
| Back to top | ||||
| What is your returns policy? | ||||
| Information on returning your order can be found here. | ||||
| Back to top | ||||





