Postage

Current Postal rates

Ensuring a swift and safe delivery. Here in the UK and across the globe

The organisation used for all deliveries is Royal Mail and postage is determined by the value of your order. A signature will be required for all orders.

United Kingdom (Recorded Delivery)

Recorded delivery will insure items up to £36.00 in value. Customers are recommended to choose special delivery if the order amount is above £36.00

£0.01 - £36.00	£2.50
£36.01 - £50.00	£3.95
£50.01 and over	£4.95

Special Delivery is also available as optional £6.00

International Customers

Europe (International Signed For)

£0.01 - £50.00	£6.50
£50.01 - £100.00	£7.50
£100.01 - £149.99	£8.50
£150.00 +	£9.50

USA, Canada, Australia and New Zealand (International Signed For)

£0.01 - £50.00	£7.50
£50.01 - £100.00	£9.50
£100.01 - £149.99	£12.50
£150.00 +	£15.50

IMPORTANT

Caradan Designs does not take responsibility for late arrival or loss of your package. Postal slips are only kept for one month following despatch so early notification of delays etc. is important.
In the event of a delivery failure the Post Office will inform you that your package is awaiting collection at your local depot. If the package is not collected within 7 days they will return it to me. It is therefore the customers responsibility to pay for the redelivery of the order if this situation occurs.
It is the customers responsibility to ensure that the despatch address is correct. Addresses that aren't recognised by Royal Mail upon a delay or lost package query cannot claim compensation.
Caradan Designs are not responsible for any import taxes/charges that may apply to purchase to an international destination
Delivery Times: You will be notified by email when your order has been completed and despatched and the times below are an approximate guide to expected delivery.

Destination	Service	Delivery	Postal Service help (Please allow 24 hours from despatch before entering your reference number)
UK	First Class	1 - 2 days	http://www.royalmail.com/portal/rm
	1st Class Recorded	1 - 3+ days
	Special Delivery (Optional)	Guaranteed next day

Europe	International signed for	2 - 5 days

Worldwide	International signed for	5 - 10 days*	USA: http://www.usps.com/shipping/trackandconfirm.htmfrom=home&page=0035trackandconfirm
			Canada: http://www.canadapost.ca/segment-e.asp

* In my experience, Worldwide delivery can take longer than shown. Your package will leave the UK within 24 hours of despatch and will then be in the hands of your country's postal service, USA and Canadian customers can track their parcels online and even receive email updates. Please ask me for the reference number.